Are you looking to fix your firestick, then you are in the right blog. The Firestick remote is little different from other remotes around your house. There are a lot of things that can cause a fire stick remote to stop working. We will check with the common causes why the Fire stick remote is not working.
- First and most thing will be with the batteries. If the batteries charge is low or they are inserted improperly that can cause the fire stick remote to stop working.
- Second cause is pairing, if your remote is not paired with the fire stick device then it wont work. So, whenever you replace your remote you should always pair it before you use it.
- Third cause is distance also matters, because Fire stick remote uses bluetooth. So, the range should be lower than 30 feet.
- Fourth cause can be external damage like water damage or the internal components might fail that can cause the Fire stick to stop working.
- The other reasons can be compatibility, interference and obstructions. When you purchase a remote make sure it’s compatible with the fire stick device.
Now, we will check How to troubleshoot? If the Samsung TV fire stick remote is not working.
- Restart your device by unplugging the cord for both tv and firestick, wait for 30 sec and plug them back.
- Check the HDMI connection, make sure the HDMI cable connects securely to both TV and fire stick. Suppose if the connection is loose that can cause connectivity issues.
- Next check with the software updation, make sure the TV and fire stick are running on the latest version. To check with the software update follow these steps: Click on settings>> you will find “System” option click on it>> In that Click on Softawre updates on your firestick option, there you can check for software update.
- Try connecting the fire stick with a different HDMI port on your TV, just to check if the current HDMI port is damaged or not.
- Reset the Fire stick to its original settings. To do goto settings option>> Device>> Reset to factory defaults.
- Check if the TV input is set to correct input in order to receive the signal from the input.
- Finally, if all these steps didn’t work to resolve the issue. If you are an Amazon Fire stick user contact the customer support team.
If you want this problem to be solved immediately i have an option for you don’t worry try using the Fire TV phone app. You may use an Android or iPhone as a remote for your fire stick device. To use your phone as a remote you need to install a fire tv remote app.
After installing follow these steps:
- Plug in the fire stick device and wait for it to reboot.
- Sign-in to your Amazon account in the Fire TV remote phone app.
- Choose your Fire TV device in the app.
- Wait until the code appears on TV and enter the code in the app.
- Now, your phone will function as a Fire TV remote.
Conclusion:
I hope this article has helped you to resolve the issue. First try with the troubleshooting steps, even then the problem didn’t resolve. Go by replacing the remote till then you can download the Fire TV remote app on your phone and you can enjoy watching TV.
